@inbook{Label,
   author = {Gross, Tom and Fetter, Mirko},
   title = {Computer-Supported Cooperative Work},
   booktitle = {The Universal Access Handbook},
   editor = {Stefanidis, Constantine},
   publisher = {Hillsdale, NJ},
   address = {Lawrence Erlbaum Associates},
   pages = {43:1-22},
   note = {ISBN-13: 978-0-8058-6280-5547-568},
   year = {2009}
}