@article{Label,
   author = {Joisten, Martina and Gross, Tom},
   title = {Soziale Interaktion ueber Real-Time Collaboration-Systeme - Empirische Befunde und Entwurfsmuster (Social Interaction in Real-Time-Collaboration Systems - Empirical Findings and Design Patterns; in German)},
   journal = {i-com - Zeitschrift fuer interaktive und kooperative Medien},
   volume = {2},
   pages = {2-15},
   note = {(ISSN: 1618-162X)
http://www.i-com-media.de},
   year = {2010}
}