@inproceedings{Label,
   author = {Gross, Tom and Kreifelts, Thomas},
   title = {Sharing and Exchanging Knowledge in Virtual Communities: The CYCLADES System},
   booktitle = {Proceedings of the Tenth International Information Management Talks - IDIMT 2002},
   editor = {Hofer, Christian and Chroust, Gerhard},
   address = {Linz},
   publisher = {Universitaetsverlag Rudolf Trauner},
   pages = {71-81},
   note = {ISBN: 3-85487-424-3},
}