@inproceedings{Label,
   author = {Friedland, Carsten and Gross, Tom},
   title = {Measuring the Public Value of e-Government: Methodology of a South African Case Study},
   booktitle = {Proceedings of the Conference on Regional Impact of Information Society Technologies in Africa - IST-Africa 2010},
   address = {Dublin},
   publisher = {IIMC},
   pages = {1-12},
   note = {ISBN: 978-1-905824-15-1},
}