@inproceedings{Label,
   author = {Gross, Tom},
   title = {E-Government and Virtual Communities: From Individual Information Access to Shared Knowledge},
   booktitle = {Proceedings of the Second International Workshop on Knowledge Management in E-Government - KMGov 2001},
   editor = {Wimmer, Maria},
   address = {Linz},
   publisher = {Universitaetsverlag Rudolf Trauner},
   pages = {221-232},
   note = {ISBN: 3-85487-246-1},
}